DungeonCrawler Support
If you run into installation, launch, audio, or progression issues, please reach out using the contact details below.
Support Information
App Name
DungeonCrawler
Support Email
YusufTarhantur@icloud.com
Coverage
Installation, launch, crashes, audio, saves, and level issues
Support Method
Email support
Frequently Asked Questions
1. What should I do if the game has no sound?
- Check the device mute switch and system volume.
- Open the in-game audio settings and make sure music and sound effects are enabled.
2. What if my saves or settings are lost?
- The app stores difficulty, volume, and tutorial state locally on the device.
- If you reinstall the app or clear system data, those settings may be reset.
3. What if the game is lagging or crashing?
- Please confirm your device system version and available storage space.
- If the issue continues, email us with your device model, OS version, and the steps that trigger the problem.
Feedback Template
You can copy and paste the template below when contacting support:
- Issue title:
- Device model:
- OS version:
- Steps to reproduce:
- Can it be reproduced consistently:
- Screenshots or screen recording (if any):
Related
For information about how the app handles local data, please read our Privacy Policy.